Resetting Your Password

If you've forgotten your password or need to change it, here's the full recovery flow.

Reset Steps

  1. Go to the login page

    Visit https://trade.baalvion.com/login and select “Forgot password?”
  2. Enter your email

    Enter the email address associated with your Baalvion account.
  3. Check your inbox

    You’ll receive a password reset link by email, valid for a limited time.
  4. Set a new password

    Follow the link and choose a new password that meets the platform’s security requirements.
  5. Sign in

    Return to the login page and sign in with your new password.

Choosing a New Password

Your new password must be different from previous passwords and should be unique to your Baalvion account. Avoid reusing passwords from other services.

Common mistake: expired reset link
Password reset links expire after a set window for security. If the link no longer works, restart the reset flow from the login page rather than trying an old email link.

Common Mistakes

  • Requesting a reset for the wrong email address (e.g., a personal address instead of your work email).
  • Using an expired reset link from an older email.
  • Reusing a very recently used password, which the platform may reject.

FAQs

I didn’t receive the reset email. Check spam/junk folders and confirm you used the correct email address. See Troubleshooting if the issue persists.

Can I reset my password if I no longer have access to my email? Contact support — you’ll need to verify your identity through an alternate method.