Permissions
How the platform decides what an account can see and do.
Role-Level Permissions
Every account’s permissions start with its role — Buyer, Seller, or Trade Agent. Role determines the broad category of actions available: buyers can place orders, sellers can manage listings, agents can act on tasks. This is the same layer that drives Role-Based Navigation.
Trade-Level Scoping
Within a role, access is further scoped to the specific trades you’re party to. A buyer can only see their own orders, not another buyer’s. A trade agent can only act on trades they’ve been assigned to, not every trade in the system.
Organization Administrators
Some accounts hold additional administrative permissions within their organization — for example, managing which trade agents are available for assignment, or reviewing organization-wide reporting. These permissions are granted by an existing administrator, not self-service.
Common Mistakes
- Assuming a missing action button is a bug rather than a permissions boundary — check your role first.
- Sharing login credentials to work around a permissions gap instead of requesting the correct access.
If you believe you’re missing a permission you should have, contact your organization administrator or support.